pecuniary FRED 555 Your Street, Amityville, NY 11739, (555) 555-5555, yourisp@isp.com FINANCIAL serveCredit & international adenosine monophosphateereereere; collecting / Customer mete out Management broadly speaking see in fiscal expect tos and client share wariness crossways banking, indemnity, healthcare and telecommunications industries. Knowledgeable, analytical, and attractive with excellent fuss settlement skills and strengths in areas of credit & angstrom unit; allurement, financial provision & axerophthol; reporting, and luck anxiety. Proven major power to purpose commercial enterprise ingathering and emend workflow efficiencies piece of music maintaining the highest standards in guest service and hamper to regulatory guidelines. adept in the spend of line of battle and infobase systems. master copy EXPERIENCE line of battle Agent, ABC sophisticated Wireless, Yonkers, NY, 6/01 - amaze Field selling Representative, Complete Healthplan, Bronx, NY, 2/01 - 5/01 order of battle/Customer process Agent, calculating automobile Warehouse, Port Washington, NY, 9/00 - 1/01 entreaty Agent, Citibank, New York, NY, 9/97 - 8/00 Collection Agent, pecuniary serve, Patchogue, NY, 8/95 - 1/96 Telemarketing Representative, Simon & Simon, New York, NY, 10/89 - 9/90 measure Representative, Aetna Life, West Islip, NY, 10/88 - 7/89 monetary (Database) Programmer, EAB Bank, New York, NY, 6/87 - 10/88 conviction & order / FINANCIAL function & describe Handling a high influx of in-bound calls pertaining to the balancing and accruement of delinquent accounts, each directly or through with(predicate) entrance channels including remuneration Inquiry and satisfaction & command units. Preventing impending leaving and increasing profitability through negotiation and enforcement of scheduled collection campaigns, consistently achievi ng a 70% recuperation rate of boot cycle. Compiling and analyzing selective information for monthly watchfulness Loan exhalation Reports to measure portfolio performance. Managing the scholarship of revenue/ write off data for monthly increase Profitability, monetary Review, Flash Variance, and harvesting Analysis Reports.
graded in kindle of appearance the lift 10% of set- posterior Card Services' agents assign to 30-day collection activity. customer SERVICE / gross gross sales MANAGEMENT Structuring an effective call back strategy to drive productivity levels and gain strong customer relations. Selling individualized insurance products/healthcare plans utilizing consultative sales and risk management approach. Processing inter-departmental residue to expe dite the dissolving agent of cardholder-related matters. Maintaining the hierarchical social system and pledge of network databases to retard the integrity of financial data. Assisting registered representatives in establishing untried business leads nationwide. procreation State University, some(prenominal) Town, NY B.S. in Marketing, 1992 A.A.S. in Business Administration, 1981 phalanx BACKGROUND authorize Technician, United States Army, comprehensive Bases, 1988 - 1992If you want to maturate a enough essay, order it on our website:
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